An Unlimited Hosting is a hosting where the disk space for your website, monthly transfer, databases and emails is not limited at any time. You will be able to upload all the content you need and you will not have to pay more for the traffic your website generates if you have many views.
You must bear in mind that the web storage space included in the hosting plans is exclusively destined to the purpose of hosting the files necessary for the operation of the web pages.
It is not allowed to use this storage space either for backups of files not related to the web pages, or to share files between users, or for the massive storage of files not related to the operation of the hosted pages.

Clevenard is the only company that does not limit customer accounts in terms of space, web traffic, CPU, RAM, I/O usage, inodes, and resources per cPanel at a very low cost. That means you will have the necessary resources to grow your business without fear of being suspended as with other providers.

It’s not necessary to buy a domain name to hire a plan. You can work with your provider or transfer the domain to us.

You can modify the nameservers of your domain from the management control panel of your domain provider.

All plans include unlimited transfer.

All services offered by Clevenard can only be used for lawful purposes. It is not allowed to host pornography under any circumstances, copyrighted content or any other type of content that violates our terms of service.

The activation of the plans is done once we receive the payment for the contracted service.

You can change your plan at any time.
You can contract a dedicated IP from the Customer Area at the following cost:
-. Price: 8€/month
The benefits of having a dedicated IP are multiple:
Maximize the customization of the white label by hiring a dedicated IP for your Hosting account and thus configure the PTR reserve. With a dedicated IP, your Hosting account will be assigned to the dedicated IP and not to the shared IP of the server where you are hosted. In addition, all emails from your hosting account will be delivered through the dedicated IP.

We have multiple levels of security, filters, antivirus and specific firewalls against all types of attacks, intrusion attempts or DDoS attacks.

testing confirm

All Clevenard plans come with basic support, limited to fix errors that may be caused by the service provided. This means that if due to a server malfunction your website or account does not work properly, support is assured and we will solve the issues.
Basic support includes 1 initial cPanel migration.
Basic support does not include migrations from WordPress or any other CMS, blog or discussion forum accounts; installing, configuring, creating or updating your content, templates, css styles, plugins, scripts or repairing errors on your site.
As a client and before starting any software installation, code, plugin, script or theme, you must make sure to read all available documentation and view the requirements that you are asked.
Remember that each software, CMS, plugin and theme has its own support service, use them.
Basic Support includes:
-. Assistance related to service issues
-. Maximum waiting time: 24hrs

What does Premium Support include?
Our Technical Support team is at your disposal to help you in the Hosting, Reseller, Master, Alpha or Super Alpha services you have contracted with Clevenard, as well as problems you may have with your website or account.
Premium support offers VIP priority assistance, unlimited consultations, with a maximum waiting time of only 8 hours in consultations and includes 5 cPanel migrations per month (among other benefits).
If you need help and guidance with your plan, contract our Premium Support for only 89€per month.
Premium Support includes:
-. Assistance with service related issues
-. VIP priority assistance (maximum waiting time of 8 hours)
-. Support by tickets, mail and discussion forum
-. Exclusive support by WhatsApp
-. Remote Support
-. PREMIUM support inquiries: Unlimited (by any of the specified contact methods)
-. Choice of CMS installation, including WHMCS
-. Installation of CMS plugins of your choice, including WHMCS
-. Installation of CMS themes of your choice, including WHMCS
-. Intervention of errors on your website
-. Jetbackup Restoration
-. WHM account configuration for Reseller, Master, Alpha and Super Alpha services (list of functions, associated packages…)
-. 5 cPanel migrations per month included
-. Additional cPanel migrations at 1.50€ per account
It ‘s excluded from Premium Support:
-. Configuration of web pages, whmcs, cms, scripts, plugins or any other type of software.
-. Updating or editing web pages, whmcs, cms, scripts, plugins or any other type of software.
-. Customization of code or design of web pages, whmcs, cms, scripts, plugins or any other type of software.
-. Exclusive support for the contracting account, no requests from your customers of your reseller account will be attended.
NOTE: If any assistance is not included in the list, please consult with the support for your possible application.
NOTE 2: Hourly restrictions apply to WhatsApp and remote support. Check the schedule in Premium Support.
NOTE 3: Monthly migrations of cPanel accounts non-accumulative.
What is your uptime?
Our uptime is 99.9%.

The payment methods are as follows:
-. Through PayPal: with PayPal balance, with credit/debit cards from major companies (Visa, MasterCard…)
-. By bank transfer.
If payments are made by bank transfer, the activation of the service may be delayed until we receive the payment.
Do you offer a money-back guarantee?
clevenardHost gives you 30 days money-back guarantee on accommodation management. There is no refund on administrative fees, custom software installation costs, domain name or any other service that is not strictly shared hosting service.
Refund requests after the initial 30 day trial will be refunded on a pro-rata basis for unused time. Only for first time accounts are eligible for a refund. For example, if you have had an account with us before, cancelled and signed back in, you will not be able to request a refund.
Refunds are not compatible with discount codes.

MagicSpam PRO is a powerful antispam software that is installed directly on the mail server and the cPanel control panel, and makes spam protection easy to use. Designed to protect users and domains, MagicSpam PRO is based on the same anti-spam technology used by ISPs and major telecommunications companies. You can configure the filters and protections in a personalized way from your cPanel.

Spam is not allowed under any circumstances. Spamming is grounds for account suspension.

The maximum size of the mailboxes is 5GB. Once the mailbox reaches the space limit, it will stop sending and receiving mail until you clean the mailbox.
Remember that the Hosting and Reseller plans are not oriented to the dedicated email service.

All our hosting services are fully compatible with CloudFlare.

Jetbackup backups are complete and are performed on a weekly basis, with the task being executed on Mondays at 00:00. The backup is stored until the next backup, when it is replaced by the new backup.

The servers are located in Germany (Europe).